Seneca

AI customer support
that doesn't make things up.

Every answer is grounded in your documents, with a link to the source. Solves repetitive tickets 24/7, escalates the rest to your team.

Free during beta. Ready in five minutes.

How it works

Less ticket noise. More answers your customers can trust.

Paste a URL, upload PDFs, or drop in your help center. Seneca crawls and indexes everything in minutes.

Every answer is grounded in your documents and links to the source paragraph. If the answer isn't there, Seneca says so.

Repetitive tickets get resolved 24/7. Anything Seneca can't handle is escalated to a human agent automatically.

No hallucinations

Generic AI tools make things up. Seneca only answers from the documents you connect, and links to the source paragraph for every reply.

If the answer isn't in your sources, Seneca says so and escalates to your team. Your customers see what's real. You stay in control.

What time do you open tomorrow?

Tomorrow we're open 8:00–19:00, no lunch break. Weekend hours are shorter — Saturday 9–14, Sunday closed.

Opening hours — Prague branch

What we promise

Every subprocessor we use processes your data in EU regions. No quiet hops to US servers.

Your documents and conversations are used to answer your customers. Not to improve any model. Not ours, not anyone else's.

Paste a URL, get a chat widget. No integrations, no consultants, no months of setup.

Free during beta. Paste your URL, get a working agent. Ready in five minutes.